ÀÖ²¥´«Ã½app

Pharmacy Scam Calls

Pharmacy Scam Calls

Scam Alert

Beware of calls from a fake pharmacy claiming that they represent ÀÖ²¥´«Ã½app and wants to offer you free vitamins and medicine if you take a health survey.

These callers may sound legitimate because they know your name or that you are a ÀÖ²¥´«Ã½app Member.

These calls are scams. Hang up!

They may call from many different numbers. Hang up every time. If they leave a voicemail, do not return the call.

Protect Yourself: Handling Scam Calls

Unfortunately, it is difficult to stop scam calls. Scammers often find new numbers to call from. Do not answer any phone calls from numbers you do not know.

If you do answer the call or if the caller leaves a message, ask these questions:

  • Do you have a website where I can find more information?
  • Can you provide me the doctor’s NPI (National Provider Identification Number) so I can double-check with my insurance provider for network status?
  • Do you have a callback number where I can reach you?

Other things you can do:

  • Don’t confirm your personal information if you cannot verify who the call is from.
  • Don’t give any personal information.
  • Report to ÀÖ²¥´«Ã½app at 713.295.2222.
  • Limit unwanted calls by enrolling in do-not-call lists. It may help, but it doesn’t block all scam calls.
    • Enroll for free in the federal do-not-call list at
    • Enroll for free in the Texas do-not-call list at
  • Block their number.

Why Choose ÀÖ²¥´«Ã½app?

As a local nonprofit health plan, ÀÖ²¥´«Ã½app gives you plenty of reasons to join our ÀÖ²¥´«Ã½app. From the benefits and special programs we offer to the way our Member Services team helps you make the most of them, ÀÖ²¥´«Ã½app is always working life forward for you and your family.

“I always tell people to choose ÀÖ²¥´«Ã½app. I tell them it’s the best health insurance they will ever be with.â€

– Chandolyn
Member of ÀÖ²¥´«Ã½app

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