Medicaid is the State of Texas Access Reform (STAR) Managed Care Program (Medicaid). 乐播传媒app provides both Children鈥檚 Medicaid and Medicaid for Pregnant Women. These programs are at no cost to U.S. residents who cannot afford health insurance.
Make the most of your 乐播传媒app membership. Read your Member Handbook.
If you need a copy of this handbook in hard copy, please log on to your My Member Account and request one at no cost. You will receive the handbook within five business days. You can also call Member Services toll-free at 1.888.760.2600.
If you have special needs, have trouble seeing or speak another language, please call our Member Services Department toll-free at 1.888.760.2600. We will send you this information in a way that you can read it. If you need an interpreter to help you understand this notice, we can provide you oral or written interpreter help. If you need help with sign language, 乐播传媒app offers Sign Share.
If you have trouble hearing or speaking, please call the TTY/TDD line at 7-1-1 or toll-free at 1.800.735.2989. If you need auxiliary aids and services, including getting materials in alternative formats like large print or Braille, please call the HHSC Eligibility Office toll-free at 1.855.827.3748 or our Member Services Department toll-free at 1.888.760.2600.
General Information
Local: 713.295.2222
Toll-Free: 1.877.635.6736
Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m
Member Services
Local: 713.295.2294 | Toll-Free: 1.888.760.2600
Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m.
Provider Services Hotline
Call 713.295.2295, 8:00 a.m. – 5:00 p.m., Monday 鈥� Friday
If you need a copy of this handbook in hard copy, please log on to your My Member Account and request one at no cost. Or call Member Services toll-free at 1.888.760.2600.
If you have special needs, have trouble seeing or speak another language, please call our Member Services Department toll-free at 1.888.760.2600. We will send you this information in a way that you can read it. If you need an interpreter to help you understand this notice, we can provide you oral or written interpreter help. If you need help with sign language, 乐播传媒app offers Sign Share.
If you have trouble hearing or speaking, please call the TTY/TDD line at 7-1-1 or toll-free at 1.800.735.2989. If you need auxiliary aids and services, including getting materials in alternative formats like large print or Braille, please call the HHSC Eligibility Office toll-free at 1.855.827.3748 or our Member Services Department toll-free at 1.888.760.2600.
General Information
Local: 713.295.2222
Toll-Free: 1.877.635.6736
Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m
Member Services
Local: 713.295.2294 | Toll-Free: 1.888.760.2600
Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m.
Provider Services Hotline
Call 713.295.2295, 8:00 a.m. – 5:00 p.m., Monday 鈥� Friday
As a local nonprofit health plan, 乐播传媒app gives you plenty of reasons to join our 乐播传媒app. From the benefits and special programs we offer to the way our Member Services team helps you make the most of them, 乐播传媒app is always working life forward for you and your family.
鈥溊植ゴ絘pp is always there to answer my questions and help me and my family with our medical needs. I truly appreciate and value their customer support and service.鈥�
鈥� Cecily
Member of 乐播传媒app
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